Privacy statement LOOkX
This privacy statement is intended for both an European audience and a non-European audience. Concerning the processing of your personal data LOOkX Group B.V. acts in accordance with the General Data Protection Regulation (GDPR).
In this privacy statement we will inform you about how LOOkX Group B.V. and its subsidiaries and affiliates will protect your personal data and about what choices you have concerning our use of such information and its collection on for example the LOOkX website. Please read this privacy statement carefully. This statement may be updated by us from time to time without notice; you should refer to this statement regularly because it is binding on you.
LOOkX Group B.V., with its registered office at Stationsweg 51, 1851 LJ te Heiloo (Dutch Chamber of Commerce, number 54993261), is responsible for processing several of your personal data. In our privacy statement we provide you with information in order to explain how and why we do this.
Contact details LOOkX
Head office: Stationsweg 51, 1851 LJ Heiloo
Website: www.lookx.com
Email address: info@lookx.nl
Telephone number: +31 (0) 72 533 21 07
Processing personal data
LOOkX processes your personal data when you use our products and services and/or when you provide us with these data yourself. Below is a list of data we process:
- First and last name
- Bank account number
- Gender
- Telephone number
- Date of birth
- Email address
- Address data
- Other personal data you actively provide us with, for instance by creating a profile on our website, or by mentioning these data in correspondence or by telephone.
Processing special and/or sensitive personal data
LOOkX could process special and/or sensitive personal data, such as information about your health. When you are convinced that we collected data without your permission, please contact us by email on info@lookx.nl, so we can delete the information as soon as possible.
The basis and purpose for processing personal data
LOOkX processes personal data based on your consent, an agreement entered into by you, or a legitimate interest. LOOkX also processes personal data when we are legally required to do so, for instance when providing the Dutch tax authority with information.
LOOkX processes your personal data for the following purposes:
- to conduct our service and deliver our products and services;
- to be able to contact you if necessary when providing our service;
- to inform you about (changes to) our products and services;
- to send our newsletter and/or other information such as an advertising brochure;
- to enable you to create an account;
- to deliver products and services;
- to handle deliveries and payments.
Automated decision-making
LOOkX does not make decisions on the basis of automated processing in cases which can have (considerable) consequences for the persons concerned. This relates to automated decision-making by computer programs or systems, without human interference (for instance by an employee of LOOkX).
Retention of your personal data
LOOkX does not save your personal data any longer than is necessary for the purposes for which your data are collected.
Sharing personal data with third parties
LOOkX does not sell your personal data to third parties and will only provide these data in order to carry out our mutual agreement or to comply with any legal obligation.
The use of cookies, or similar techniques
LOOkX will use technical and functional cookies, such as analytical cookies, which do not infringe on your privacy. A cookie is a small text file that is saved onto your computer, tablet or smartphone when your first visit our website.
The cookies we use are necessary for the technical functioning of our website and a user-friendly experience. They ensure that our website works as it should and they for instance save your preferences. They also ensure we can optimize our website. You can opt out by reconfiguring your internet browser so that it does not save any cookies. Furthermore, you can delete any information from your browser which was previously saved.
Viewing, correcting or deleting personal data
You have the right to view, correct or delete your personal data. Furthermore, you have the right to withdraw your consent to process your personal data or to object to having your personal data processed by LOOkX. You also have the right of data portability, which means you can request us to send all of your personal data, which are known to us, in a computer file to you or any other person or organisation mentioned by you.
You can send a request to info@lookx.nl. To ensure that you are the person who made the request, we kindly ask you to attach a copy of your identification. Please make sure that your passport photo, passport number and citizen service number (BSN) as well as the numbered strip at the bottom of your passport are no longer visible. You can do this for instance by completely blacking out these data in order to protect your privacy.
We will respond to your request as soon as possible, but in any case within four weeks. Would you like to know more about your rights? Please visit the website of the Dutch Autoriteit Persoonsgegevens.
Protection of your personal data
LOOkX takes the protection of your personal data seriously and will take appropriate measures to prevent any abuse, loss, unauthorised access, unauthorised disclosure or unauthorised modification of your personal data.
When you feel that your personal data are not protected as they should be or you have indications of abuse of your personal data, please contact our customer service and e-mail to service.nl@lookx.nl (for consumers) or support@lookx.nl for businesses).
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